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If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan. Ordering an additional service means that there will be more than one service at this address. Add-ons for video streaming in Ultra-high definition and super-responsive gameplay. Optical Fibre leading to a small node in the telecommunications pit or mounted to the pole outside your premises. From the node, a copper telephone cable delivers the service to the wall socket inside your premises. Our nbn, ADSL and cable plans are currently unavailable in your area.
Min cost $217 for new customers who cancel after 1mth. If you're an existing customer changing your plan or switching to the nbn network, you won’t need to pay a connection fee. It delivers faster Wi-Fi speeds and better Wi-Fi coverage. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances – up to 12 devices on the same Wi-Fi network.
Get $10 off per month for 6 months
Reroute, control, and manage your network to offer simple scalability, route options to manage risk, and direct connectivity to capture efficiencies across the globe. You can change or leave your plan any time, but your monthly discount will stop if you do. In Australia, you can access this data at selected Pink Payphones, Telstra stores and at the home hotspots of other Telstra Air members. Due to an industry-wide shortage of nbn Hybrid Fibre Coaxial hardware, new nbn HFC customers may experience delays connecting to the nbn network. Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing.
If you leave within 24 months, simply return your modem or pay a $200 non return fee. Mobile backup is available to premises in 4G coverage areas. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads.
International Calls
Enjoy more Wi-Fi speed, on more devices, in more corners of the home with the new Smart Modem 3, included for use with all new home internet plans. Plus, score 50,000 bonus Telstra points on eligible plans. If you leave before 24 mths, return your modem or pay a $200 non-return fee. Three months on us redeemable once per account.
Standard Evening speeds are not available on Fixed Wireless. Set internet access times to help manage when the kids can go online in the home, and use Homework Time to restrict social networking and online gaming while they study. Min cost $390 if you cancel after 1 month (incl. $216 modem, $99 online connection fee). If you leave within 24 months pay out the modem ($9/mth for every month remaining in the first 24 mths). Get $30/mth off our Superfast or Ultrafast speed add-ons for 6 months when you add to our Premium internet plan with unlimited data.
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This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols. Connect Smart Modem 3 to your nbn or Velocity connection box. The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also help to ensure security protocols are kept up-to-date. The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes. Mbps is also a measure of the capacity of your internet.
Min cost is $381 if you cancel after 1 mth (incl. $216 modem, $15 Premium plan credit). If you leave within 24 mths pay out the modem pro rata ($9/mth for each month remaining in the initial 24 months). Min cost is $341 if you cancel after 1 mth (incl. $216 modem, $15 Premium plan credit). Get advanced speed, range and reliability plus 4G mobile network backup if your nbn connection goes down. 4G speeds capped at 25Mbps downloads and 5Mbps uploads. Most customers only need one service at their address.
Telstra Partner Program
Min cost $296 for new customers who cancel after 1 mth. If you’re not satisfied with your new Telstra nbn™ or Opticomm service, let us know within 30 days of connecting. We’ll try to fix it for you, or you can simply cancel with no obligations and we’ll refund your first monthly plan fee plus any hardware repayment costs.More about the refund. A mobile broadband device is a great option for homes where other connections arent available. Because they're portable they offer internet at home and on the go, with 4G and 5G speeds comparable to cable broadband. Each nbn line at your address could have different maximum speeds.
Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Enjoy exciting benefits and earn points towards the latest tech toys every time you make an eligible payment on your services. Your address is eligible for our speed add-ons, which can only be added on to the Premium Speed plan. The nbn satisfaction guarantee applies to new Telstra nbn customers and Telstra customers switching to the nbn with us for the first time.
We’re making the nbn experience better and backing it with a satisfaction guarantee. If you’re not happy, let us know within 30 days of connecting and if we can't fix it for you, you can walk away with no obligations. Due to an industry-wide hardware shortage, nbn co can't currently process nbn Hybrid Fibre Co-axial orders for addresses that haven't had nbn HFC before. We'll let you know as soon as nbn co starts accepting these orders again.
To find out whether you can get nbn or another type of connection,check your addressnow. You can connect to the nbn™ network via Fixed Wireless technology. You can connect to the nbn™ network via Fibre to the Curb technology. You can connect to the nbn™ network via Fibre to the Node technology.
Available to Telstra Personal post-paid mobile and internet customers. 3 months BINGE Standard subscription available to Telstra customers who are new to BINGE with a consumer post-paid mobile or home internet plan. Your security starts with safer broadband with Network Protection. Network Protection helps protect every device connected to your Telstra home internet from websites hosting known malware, malicious content, scams and viruses. My Telstra is the easy way to manage your home internet account.
Superfast and Ultrafast speed add-ons are for big and busy households; where everyone is video streaming, gaming and working online. The typical evening speed on any plan is measured in Mbps; eg "50Mbps typical evening speed". A higher Mbps means a faster connection; lower Mbps means a slower one. These speeds are not available to most FTTN customers.
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